FAQ

đź’¬ Frequently Asked Questions

🧦 What is The Pilates Sock Kit?

The Pilates Sock Kit is a DIY experience that lets you design your own pair of Pilates grip socks. Each kit includes high-quality socks, non-slip grip gel in perfectly curated colours, and easy step-by-step instructions. It’s the perfect girls’ night activity, gift, or solo creative project.

🎨 What’s included in each kit?

Each box comes with:

  • 1, 2, 3, or 4 pairs of assorted Pilates socks đź‘Ł

  • Ready-to-use grip gel bottles in dreamy shades

  • Cardboard inserts to help you design easily

  • Step-by-step instructions card

Everything you need to create custom grip socks.

📦 When will my order ship?

All pre-orders ship out December 1st (or earlier if we can!). After that, we typically ship within 2–4 business days of your order being placed.

You’ll receive a tracking email as soon as your order leaves our studio.

🇨🇦 Where do you ship from?

We’re a proudly Canadian small business 🇨🇦 based in Toronto, Ontario.
All kits are assembled and shipped with love from Leslieville in Toronto.

🌎 Do you ship internationally?

Right now, we ship across Canada. If you’re located elsewhere and would love a kit, send us a message — we’re working on expanding!

🧼 Are the socks machine-washable?

Yes! Once your design has fully dried (about 24 hours), wash your socks inside-out on a cold, gentle cycle and air-dry for best results.

Hand-washing with lukewarm water and a mild detergent is the gentlest option. If using a machine, pop them in a mesh laundry bag to reduce friction.

Avoid hot water, bleach, fabric softener, and harsh detergents, as they can weaken the grip and shrink or fade the fabric. Eco-friendly, plant-based detergents are ideal.

🪡 What materials are used? 

Our socks are made from a soft, stretchy blend of polyester and elastane.

The grip gel is a latex-based formula, similar to what’s used in many craft and DIY projects, and includes standard rubber-setting ingredients like zinc dibutyldithiocarbamate. 

If you have a latex allergy or sensitivities to rubber products, try to avoid touching the wet grip gel while designing. Once it’s fully dry, the finish is set and generally well tolerated. 

For best results, work in a space with good airflow, and allow your socks to fully dry before wearing them.

Environmental Note:
The grip gel which is made with a latex-based formula should not be rinsed into drains or waterways while still wet. If you ever have leftover gel in the bottle, let it dry out completely before disposing of the container, following your local guidelines. Once dry on your socks, the grip is stable and safe for regular use.

đź“Ź What size are the socks?

All the socks are flexible one size fits most (typically size 6-9.5 Women's). If you're looking for larger or smaller sizes, send us a message at hello@thepilatessockkit.com or DM us on Instagram @thepilatessockkit

⏰ How long does it take to make a pair?

Most people spend 20–40 minutes designing their socks. It’s a fun, relaxing activity to do solo or with friends. Then, just let them dry overnight before wearing!

Tip: Make sure to always replace the plastic cap on the goo when it's not in use.

đź’ť Can I order for an event or group?

Absolutely! We love being part of team bonding events, bachelorettes, birthdays, get-togethers and Pilates studio workshops.
We offer group pricing and can customize the packaging for your event.
Send us an email at hello@thepilatessockkit.com or DM us on Instagram — we’ll make it special. ✨

đź’Ś Can I add a gift message?

Yes! Just leave your note at checkout, and we’ll include a message with your order.

🔄 What is your return policy?

At this time, we’re not able to offer refunds, returns or exchanges. If there’s an issue with your order, please reach out — we’ll always do our best to make it right. 💛